You must live in East Durham and be over 18. You must also be leaving benefits and returning to work.

People who are allocated cars usually come to us through our partner Referral Agencies (click here). They will determine if you meet the jobCarz eligibility criteria and will contact jobCarz directly, on your behalf to arrange an interview if a car is available.

This is an informal interview at which the jobCarz Co-ordinator will tell you more about the jobCarz scheme. You will be told to bring your driving licence (both parts) and two recent utility bills or letters from council etc; these are as a proof of residence. There will be some forms for you to complete and a contract to sign. You will receive your car at the end of the interview.

Each car in the fleet is fitted with a tracking device. The device sends real-time information to the jobCarz office, where the co-ordinator can monitor the usage of the cars. The cars will be monitored on a daily basis to highlight any abuse of the cars. This could include consistent speeding and driving the car to a location outside of the region without informing the co-ordinator.

No. This is paid for through the jobCarz scheme.

You will pay the weekly rental charge, and for any fuel that you put into the car. If you receive any fines or incur any other charges whilst driving the car, these will also be payable by you. It is expected that the car is returned in the condition in which it was issued, so any repairs etc that are needed to ensure this, are also your responsibility.

The good news here is that so far none of our happy jobCarz users have had to pay for all weeks during their 3 month rental period. At least one of the referral agencies have volunteered to cover at least 4 weeks of the 3 month period. This has come at the start of the 3 month rental period and allows some breathing space before your own payments will start. Our aim is to make jobCarz friendly and easy to approach, and certain flexibility can be used to assist you in your first few weeks. No one will be putting pressure on you to start paying immediately, although of course you will have to pay for the weeks you are responsible for.

Yes. This amount is £250. This is a term of the insurance and it is reassuring to know that this is the maximum you would have to pay if you were unlucky enough to be involved in an accident.

All of our cars are covered by the AA recovery service and you would simply contact them and tell them the registration of the vehicle and where you were.

Unfortunately this would mean that you would have to return the car as soon as possible.

Lift-share may be an option. There are 10 cars in the fleet and really the chances are that you will not have to wait more than a few weeks for one to become available.